Before Placing an Order
How much is shipping?
- US: From $4.99 for the first item + $2.99 per additional item
- International: Same rates apply, heavier items (hoodies, blankets) may cost more
📄 See full details in our Shipping Policy.
How long does shipping take?
- 📦 US: 7–12 business days
- 🌎 International: 10–21 business days
Production time:
- Printed apparel: 5–7 business days
- All-over prints: 11–14 business days
Where are you located?
📍 Admin Office: 81 Vu Tong Phan Street, Khuong Dinh Ward, Hanoi City, Vietnam
📦 Orders are fulfilled by trusted partners in the US, EU, or Asia depending on destination.
📦 Orders are fulfilled by trusted partners in the US, EU, or Asia depending on destination.
What payment methods are accepted?
We accept:
- 💳 Visa, Mastercard, American Express, Discover
- 💰 PayPal (no account needed)
- 🏦 Debit Cards (with Visa/Mastercard logo)
How secure is payment?
🔒 Payments are protected via 128-bit SSL encryption.
CVV verification and fraud protection are enforced.
No card info is stored on our servers.
CVV verification and fraud protection are enforced.
No card info is stored on our servers.
After Placing an Order
How do I track my order?
📦 Use our tracking page: Track Order
If not received within expected delivery, contact Customer Support.
If not received within expected delivery, contact Customer Support.
Do you allow returns or refunds?
Yes, within 30 days if:
- Unused & in original packaging
- Wrong item received
- Item is defective or damaged
📦 Return shipping is buyer’s responsibility unless item is defective.
See full Return & Refund Policy.
Where is my item coming from?
🌍 We use multiple global print facilities.
Your items may ship from the US, EU, or Asia depending on your location.
Your items may ship from the US, EU, or Asia depending on your location.