🔒 Privacy Policy
Effective Date: July 25, 2025
Brand: Merable
1. Introduction
Merable (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit merable.com or use our services.
2. Information We Collect
- Full name, email address, phone number
- Shipping and billing addresses
- Payment details (handled securely by third-party providers)
- Browser/device data and IP address (for analytics and fraud prevention)
We do not store your credit card information on our servers.
3. How We Use Your Information
- To process orders and deliver products
- To communicate order updates and provide customer support
- To improve website experience and marketing efforts
- To comply with applicable laws and regulations
We do not sell or rent your personal information to third parties.
4. Data Security
We use 128-bit SSL encryption to secure your information during transmission. Payment processing is handled through trusted third-party providers like Stripe and PayPal.
All data is stored securely, and only authorized personnel have access to it.
5. Third-Party Services
We partner with logistics providers and payment processors (e.g. PayPal, Stripe, shipping carriers). They may collect data based on their own privacy policies. Please refer to their terms for more details.
6. Your Rights
- Request access to or deletion of your personal data
- Unsubscribe from promotional emails at any time
- Manage cookies via your browser settings
To request data access, correction, or deletion, contact us at [email protected].
7. Cookies
We use cookies to enhance your shopping experience, analyze site traffic, and remember your preferences. You may disable cookies in your browser settings, but certain site functions may be limited.
8. Data Transfers
By using our site, you consent to the transfer of your information to and from the United States, Singapore, and Vietnam for processing and storage.
9. Children’s Privacy
We do not knowingly collect personal data from children under 13. If you believe we may have collected such data, please contact us immediately.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the revised date. Your continued use of our website constitutes acceptance of the updated terms.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- 📧 Email: [email protected]
- 📧 Support: [email protected]
- 📞 Phone (International): +1 (650) 410-7920
- 📞 Phone (Vietnam): +84 97 673 3131
- 📍 Admin Office: 81 Vu Tong Phan Street, Khuong Dinh Ward, Hanoi City, Vietnam
- 📍 US Address: 300 Delaware Ave Suite 210, Wilmington, DE 19801, United States
- 🕐 Business Hours: 7AM – 5PM (EST), Monday–Saturday